Shipping & Taxes
Menos offers free shipping on all orders in the UK.
To the EU, shipping charges will be calculated at checkout.
Menos also collects VAT when you make an order up to €150, meaning that if you spend up to €150, you should know exactly what you need to pay for your Menos order when you complete your purchase. If you make an order worth €150 or more, you will be liable for taxes and any import duties when your order arrives to your country.
All orders are dispatched out of the United Kingdom. Although we charge any VAT due on orders up to €150 (and pay that tax via a scheme in the EU called “Import One-Stop Shop” (IOSS)), we are not responsible for your local duties or additional import taxes. Please see the import duties disclaimer below.
For all orders to the United States, shipping charges will be calculated at checkout. Orders will be shipped with DPD or UK Royal Mail (and should arrive within 4-7 working days, although may take up to 17 business days). All orders are dispatched out of the United Kingdom. Please see the import duties disclaimer below.
Rest of the World
For countries outside of the United Kingdom, the United States and EU: Shipping charges will be calculated at checkout. Please see the import duties disclaimer below.
Import duties disclaimer
With all shipments outside of the UK and EU and all shipments in the EU worth €150 or more, the price you pay to Menos will not include any relevant import customs duties, import VAT or any other import levies applicable.
As the buyer, you will be required to pay these duties, taxes and levies, upon arrival of your parcel at its place of destination, in order to have your order released from Customs. As we are unable to advise you on the exact cost for the taxes and duties, we recommend contacting your local Customs office or tax authority before proceeding with your order.
Finally, please note that, in occasional cases, your parcel may be delayed by Customs and subsequent charges may be applied. Please be aware, if the customer chooses to refuse the shipment due to local import duty & tax, the parcel will automatically be returned to Menos. In this case, Menos reserves the right to charge the customer a £25 administration fee.
If you have any questions, you can contact us here.
All orders are shipped from the United Kingdom.